How to Start or Change Your Service

Start or Transfer Service

When you need power for a location that currently has a meter or has had a meter in the past. This includes member name changes and change of tenant requests.

Whether you’re new to Bluebonnet or an existing member, it’s easy to turn on the power. Simply visit or call a Member Service Center to start the process. Before you do, be sure to have the following documents and information handy:

  1. Service and mailing addresses
  2. Phone number
  3. Driver’s license
  4. Social Security number
  5. Date of birth
  6. Read sample Member Agreement or our Spanish version

Call 800-842-7708 or visit a Member Service Center

Install Service at New Location

When you need service at a location that is new construction or has never had electricity.

The process involves several steps, so be sure to contact Bluebonnet as soon as possible to allow time for power line design and construction. Here’s what you’ll need and how it works:

  1. Call 800-842-7708 and select option 3, or stop by a Member Service Center with the following:
    1. Service and mailing addresses
    2. Driver’s license
    3. Social Security number
    4. Date of birth
    5. Deed for land or landowners’ information for easement
    6. Closest pole number (the six-digit number on a metal tag on pole), if available
    7. Read sample Member Agreement or our Spanish version
  2. Schedule a staking appointment
  3. Meet at your property with a Bluebonnet specialist who will determine the requirements and your costs
  4. Complete any required easements
  5. Pay construction costs

Once you’ve completed the steps above, we’ll schedule construction on your property.

For service at a new location, Bluebonnet will provide you with the necessary meter loop specifications. Learn more about meter loops »

Need information about power line extensions, costs, temporary service and easements? Learn more »

Changes to Your Existing Service


Increase Electrical Capacity

When your home needs additional power.

Get started
Here are a few things you’ll need to do in order to upgrade your service:
  1. Call 800-842-7708 and select option 3, or stop by a Member Service Center with the following:
    1. Service and mailing addresses
    2. Driver’s license
    3. Social Security number
    4. Closest pole number, if available
    5. Read sample Member Agreement pdf
  2. Schedule a staking appointment
  3. Meet at your property with a Bluebonnet specialist who will determine the requirements and your costs
  4. Complete any required easements
  5. Pay construction costs

Once you’ve completed the process above, we’ll schedule the upgrades on your property.


Relocate or Remove Existing Electric Equipment

When you need to change the location of, or remove, existing electric equipment from your property. This is done at the sole option and discretion of Bluebonnet.

Get started
For this type of request, the member whose name is on the account needs to take the following steps:
  1. Call 800-842-7708 and select option 3, or stop by a Member Service Center
  2. Meet with a Bluebonnet specialist about your electric needs
  3. Schedule a staking appointment
  4. Meet at your property with a specialist who will stake the required changes and determine your costs
  5. Complete any required easements
  6. Pay construction costs

Once you’ve completed the process above, we’ll schedule work on your property.

Need information about power line extensions, costs, temporary service and easements? Learn more »


Cancel Service

To discontinue electric service, members must do so in person at a Member Service Center or by phone. The following information is required:

Get started
  1. The service address, account number or meter number
  2. Two forms of personal identification
  3. The date electric service should be discontinued
  4. A forwarding address

Call 800-842-7708 or visit a Member Service Center