How to Contact Us

Questions about our website? Email

Member Services: 800-842-7708*

*For your account security and to access your account information, our member service representatives will ask you to confirm your identity by verifying two forms of identification which may include: your Social Security, driver's license, passport, or tax identification number.

Member Service Call Center: Monday-Friday, 7:30 a.m.-5:30 p.m.

24/7 Outage Phone Number: 800-949-4414 View outage map

General Manager:


Member Service Centers

Lobby and Drive-through: Monday-Friday, 7:30 a.m.-5:30 p.m.

1 Bastrop Member Service Center
690 Texas Hwy. 71 W, Bldg. 1
Bastrop, Texas 78602

Phone: 800-842-7708
Fax: 512-321-3471

2 Brenham Member Service Center
2401 US Hwy. 290 W.
Brenham, Texas 77833

Phone: 800-842-7708
Fax: 979-836-4300

3 Giddings Member Service Center
3190 E. Austin Hwy.
Giddings, Texas 78942

Phone: 800-842-7708
Fax: 979-542-2392

4 Lockhart Member Service Center
1916 W. San Antonio St.
Lockhart, Texas 78644

Phone: 800-842-7708
Fax: 512-398-9844

5 Manor Member Service Center
810 Lexington
Manor, Texas 78653

Phone: 800-842-7708
Fax: 512-272-8920

Bluebonnet Headquarters

P.O. Box 729
155 Electric Ave. (formerly 650 Texas 21 E.)
Bastrop, Texas 78602

To pay bills, start service or conduct other Bluebonnet member business, please visit one of the five Member Service Centers.

Executive Team

Matt Bentke
General Manager/Chief Executive Officer
Email Matt
Office: 512-332-7927

Elizabeth Kana
Chief Financial Officer
Email Elizabeth
Office: 512-332-7925

Sarah Newman-Altamirano
General Counsel
Email Sarah
Office: 512-332-7928

Grant Gutierrez
Chief Information Officer/Controller
Email Grant
Office: 512-332-7930

Eric Kocian
Chief Engineer/System Operations Officer
Email Eric
Office: 512-332-7947

Rachel Ellis
Chief Administrative Officer
Email Rachel
Office: 512-332-7929

Johnny Sanders
Manager of Community and Development Services
Email Johnny
Office: 512-332-7960
Mobile: 512-376-8244

Will Holford
Manager of Public Affairs
Email Will
Office: 512-332-7955
Mobile: 512-289-5982

Additional Contacts

Melissa Segrest
Manager of Marketing and Communications
Email Melissa
Office: 512-332-7948
Mobile: 512-415-8595

Barbara Seilheimer
Manager of Member Services Operations
Email Barbara
Office: 979-542-8655

Leslie Barrios
Manager of Function/App Support
Email Leslie
Office: 512-332-7834

Jennifer Foery, SPHR/ SHRM-SCP
Manager of Human Resources
Email Jennifer
Office: 512-332-7821

Wesley Brinkmeyer
Manager of Energy Services
Email Wesley
Office: 979-277-7232