Stay on Top of Your Energy Use
Sign up for text and email alerts to have the latest information on your energy use sent straight to you. That way, you can make informed choices to keep your budget on track.
Set up alerts when you:
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Exceed a certain dollar amount
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Reach a set energy use
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Experience daily usage spikes
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Have outages at your service address
You also have the option of receiving a weekly or monthly email report, which includes your current cost, use and environmental impact.
Setting Up Alerts
It’s easy to start receiving alerts. All you have to do is:
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Sign in to your online account
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Click on Preferences
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Choose which alerts you want
Reporting Outages
Bluebonnet members can report a power outage four ways.
1. Call our outage number, 800-949-4414
Our automated system is available 24 hours a day, every day. The system will prompt you to provide information we need to locate the outage. You can also leave a voice message with additional information and details, which will be routed to our control room operators, who are always on duty.
2. Use our mobile app
From the home screen of our mobile app, you can use your smartphone to report an outage by tapping the hyperlinked telephone number 800-949-4414. Or, when logged in to the mobile app on your smartphone or tablet, you can report an outage by tapping the Outage button at the top of the Dashboard screen, then follow the prompts.
3. From our website
Click on Report Outage on the navigation bar at the top of any page and follow the prompts. To report an outage online, you will need to sign in to your
online account. If you haven’t created an online account, it’s quick, easy and secure. Just click on the Register Now link and follow the directions.
4. By text message
Text bboutage to 85700 from your mobile phone or tablet, and follow the prompts.
Questions? Call one of our member service representatives at 800-842-7708 during business hours, or visit any of our five convenient member service centers in Bastrop, Brenham, Giddings, Lockhart or Manor.